October Dinner Meeting Announcement
October Dinner Meeting – Voice of the Customer / Six Sigma Red Belt in the Baltimore Section
Information on the Tuesday, October 12th Dinner meeting has been posted:
Program: This presentation outlines a proposal to develop the equivalent of a 3 credit hour course, that will appeal to both ASQ and non-ASQ professionals. The course is designed to provide a jumping off point for people who are not yet prepared for the commitment of pursuing a Green or Black Belt in Six Sigma. After completing this course, it is envisioned that a Section-issued certificate of completion will be issued.
Tutorial: The emphasis in ISO 9001:2008 is on the Customer, who is central to all other processes. This tutorial will focus on the process and tools that help capture the Voice of the Customer, and align it with the voice of the processes within the business. We will take a life cycle approach to examining the tools of VOC.
Click on Events » Dinner Meetings on the website so you can get details on the dinner.
Click on Events » Event Reservations on the website in order to reserve your spot at the dinner.
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Join us for our second meeting of the 2010-2011 Program Year! Look forward to seeing you there for networking and a great meeting topic.
Stay tuned for upcoming announcements for our new Program for the upcoming year.
Check out our all our local upcoming events and training (see the Calendar of Events). Check out our education page for recent and upcoming certification courses.
Program Committee