Job: Director Quality Assurance (Government Printing Office; Washington DC)
Vacancy No. 10-325983-TM Department Government Printing Office
Salary $123,758.00 to $155,500.00 Grade 15 to 15
Perm/Temp Permanent FT/PT Full-time
Open Date 4/20/2010 Close Date 5/4/2010
Job Link Who may apply Public
Locations: ( Help make everyone’s job search easier! Report incorrect job locations. )
WASHINGTON, DC
Job Description (Please follow all instructions carefully)
Job Title: Director, Quality Assurance
Agency: Government Printing Office
Job Announcement Number: 10-325983-TM
Salary Range: 123,758.00 – 155,500.00 USD /year
Series & Grade: PG-1910-15
Open Period: Tuesday, April 20, 2010 to Tuesday, May 04, 2010
Position Information: Full Time Career/Career Conditional
Duty Locations: 1 vacancy – Washington DC Metro Area, DC
Who May Be Considered: United States Citizens
Job Summary:
Come be a part of one of the largest digital information facilities in the world!
This position is located in the Office of the Deputy Public Printer, Washington, DC.
Selectee will work shift 1 and have a tour of duty of 7:30 am to 4:00 pm.
The incumbent of this position reports directly to the Deputy Public Printer/Chief Operating Officer and is responsible for the management and direction of process and product assurance activities for GPO’s information products and services.
WHO MAY APPLY: Permanent GPO Employees only.
Key Requirements:
* You must be a current, career or career-conditional GPO employee to apply.
Major Duties:
The selectee directs a staff responsible for the evaluation of process and product assurance activities for GPO’s information products and services. Develop, staff, and implement the capability to independently analyze and assess the reliability, reproducibility, maintainability, and quality aspects of the design, development, test, supply chain, manufacturing, operations, delivery, and life cycle support for assigned product lines. Direct staff that plans, coordinates, evaluates, and leads quality improvement initiatives which integrate the principles of total quality management and technical quality methodologies and conduct internal quality system reviews and audits, supplier quality audits and pre-award surveys. Determine new developments and practices in the field of quality assurance through research, innovation, collaboration and participation in/with quality networks both inside and outside of government. Establish policy, requirements, and criteria pertaining to these functions, and for ensuring organizational and contractor compliance with all agency, oversight committee, federal, state, and local codes, mandates, directives, and best business practices. Furthers the goals of equal employment opportunity and diversity by taking positive steps to support the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in all areas under his/her supervision.
Qualifications:
To qualify for this position, you must meet the following requirements:
Specialized experience is defined as demonstrated experience supervising a staff responsible for reviewing and evaluating operations and procedures through periodic audits and developing and implementing plans for process improvements and internal controls. Applicant must also have knowledge of and understand the relationship of quality assurance to other activities such as manufacturing, operations, supply chain, life cycle, etc.
TIME-IN-GRADE REQUIREMENTS: Applicants must meet time-in-grade requirements to be considered eligible. To minimally qualify, you must have one year of specialized experience at the GS-14 grade level.
All qualification requirements must be met by the closing date of this announcement Tuesday, May 04, 2010.
How You Will Be Evaluated:
If you meet the qualifications listed above, you will be further evaluated on your answers to the occupational questionnaire. Your answers to the occupational questionnaire will allow Human Capital to evaluate you on the following factors which are considered to be essential for successful job performance in this position. By answering the occupational questionnaire, including any narrative questions, you will address these factors (no additional, separate narrative statements are needed).
* Knowledge of accepted quality assurance practices, procedures, and methods.
* Ability to analyze and evaluate organizational effectiveness and efficiency.
* Ability to communicate orally and in writing.
A review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the occupational questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities (KSAs) required of this position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
You will be further evaluated based on your responses to any narrative questions in the occupational questionnaire. Your narrative responses should explain how your experience, education, training, awards, and appraisals demonstrate that you possess the given factor. Failure to answer all the narrative questions in the occupational questionnaire will result in you be rated as ineligible for this position.
All qualification requirements must be met by the closing date of this announcement Tuesday, May 04, 2010.
Merit Promotion Eligibility:
This position is open to Merit Promotion eligibles only, therefore, you must meet the requirements for one of the following categories to apply:
1. A current permanent competitive service employee; former Federal employee who achieved career status in the competitive service; or former Federal employee who served on a career conditional appointment without achieving career status in the competitive service who was separated less than three years ago. You must submit your most recent performance evaluation and SF-50 to be considered. GPO Employees may obtain a copy of their SF-50 and Performance Appraisal from the Employee Services Center (ESC) in Room C-106.
2. A severely physically handicapped Schedule A appointment: Please submit a certification from a State or District of Columbia rehabilitation counselor indicating that you can perform the duties of this position and are eligible for an excepted appointment based on a physical or mental disability.
Benefits:
The Federal government offers a number of exceptional benefits to its employees. We offer a broad array of benefits programs and family friendly flexibilities to meet your needs, as well as your family’s needs. These benefits include, but are not limited to: health care, life insurance, flexible spending and dependent care accounts, annual and sick leave, long-term care insurance, retirement savings plans. For .
Other Information:
1. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in your not being considered for this position.
2. To be eligible for Federal employment, male applicants born after December 31, 1959 must certify at the time of appointment that they have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.
3. Supplementary vacancies may be filled in addition to the number stated in this announcement.
How To Apply:
To apply for this position, you must provide a complete Application Package, which includes 1) your responses to the Occupational Questionnaire, 2) your resume or OF-612 Optional Application for Federal Employment, and 3) any other documents needed to verify your qualifications or eligibility (see the required documents section).
Please follow the instructions listed below for submitting your complete application package. Please read all instructions before you begin.
OPTIONS FOR SUBMITTING YOUR APPLICATION PACKAGE
There are two options for submitting your application: Online or Fax. Whichever method of submission you choose, please note that you are solely responsible for the delivery of your materials before midnight on Tuesday, May 04, 2010. We cannot be responsible for incompatible software, illegible fax transmissions, etc.
Option A: Online via Application Manager (Preferred Method)
Complete 1 and 2 below:
1. Submit your Occupational Questionnaire and Resume or OF-612 Optional Application for Federal Employment.
To begin , choose one of the following options:
o
If your résumé is one you prepared outside of the USAJOBS Resume Builder, click this link to begin the process: .
After you complete the occupational questionnaire, you will be given instructions on how to upload or fax your resume or OF-612 and supporting documentation (e.g., SF-50, performance appraisal, etc.).
OR
* If you created your resume using USAJOBS Resume Builder, begin the application process by clicking the Apply Online button near the bottom of this page. You will be directed to log-in to your USAJOBS account where you can then select the resume you wish to submit for this position. Your resume will only be attached to Application Package you complete for this announcement, not to any Application Packages you may have created in the past.
You will then be transferred to the Application Manager site to complete the online questionnaire and upload or fax your supporting documentation
2.
Submit required documents by either uploading them or faxing them.
o Uploading your documents will speed the processing of your application for this announcement. If you upload your documents using Application Manager, DO NOT FAX the same documents. Your documents will display under the Details tab in the Document area in Application Manager approximately 1 hour after you upload them
OR
+
Fax your supporting documents to 1-478-757-3144 using the official cover page. You may click this link to print a copy of the cover page. Be sure to fill out all blocks on the form.
Option B: Fax (Alternative Method)
If it is not possible for you to use Application Manager to complete the occupational questionnaire, follow these steps to fax your responses and/or your supporting documentation:
1. Print a copy of this job announcement so that you can read and respond to the questions offline.
2. Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. The form URL is: .
3. Use the instructions below to fill in your answers. Be sure to double check your application before submission to ensure you have responded to all questions.
4. Respond to all narrative questions contained in the occupational questionnaire on a separate sheet of paper.
5. Attach your resume or OF-612 and all required documents (e.g., SF-50, performance appraisal, answers to narrative questions, DD-214, etc.).
6. With your completed OPM Form 1203-FX as the front page (where your name, social security number, etc are shown), submit your materials to fax number 1-478-757-3144. Do not use a different cover page.
Social Security Number
Vacancy Identification Number
IR325983
1. Title of Job
Director, Quality Assurance
2. Biographic Data
3. E-Mail Address
4. Work Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
5. Employment Availability
6. Citizenship
Are you a citizen of the United States?
7. Background Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
8. Other Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
9. Languages
If you are applying by the OPM Form 1203-FX, leave this section blank.
10. Lowest Grade
Please select the lowest grade level at which you wish to be considered. If this position is being recruited at multiple grade levels, you must specify the lowest grade level you are willing to accept. You will not be considered for grade levels below that which you specify.
15
11. Miscellaneous Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
12. Special Knowledge
If you are applying by the OPM Form 1203-FX, leave this section blank.
13. Test Location
If you are applying by the OPM Form 1203-FX, leave this section blank.
14. Veteran Preference Claim
15. Dates of Active Duty – Military Service
16. Availability Date
If you are applying by the OPM Form 1203-FX, leave this section blank.
17. Service Computation Date
If you are applying by the OPM Form 1203-FX, leave this section blank.
18. Other Date Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
19. Job Preference
If you are applying by the OPM Form 1203-FX, leave this section blank.
20. Occupational Specialties
Please select the occupational specialty for which you wish to be considered. This announcement is open to Merit Promotion “status” applicants only (please refer to the Qualifications tab for status eligibility requirements).
001 Permanent GPO Employees
21. Geographic Availability
0675 Washington DC Metro Area, DC
22. Transition Assistance Plan
If you are applying by the OPM Form 1203-FX, leave this section blank.
23. Job Related Experience
If you are applying by the OPM Form 1203-FX, leave this section blank.
24. Personal Background Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
25. Occupational/Assessment Questions:
1. Are you a current career/career conditional GPO employee?
A. YES
B. NO
2. To minimally qualify for the PG-15 level, you must meet the below requirement.
Do you have 1 year of specialized experience at the PG-14 (or equivalent) level or higher? Specialized experience for the PG-15 level is defined as demonstrated experience supervising a staff responsible for reviewing and evaluating operations and procedures through periodic audits and developing and implementing plans for process improvements and internal controls. Applicant must also have knowledge of and understand the relationship of quality assurance to other activities such as manufacturing, operations, supply chain, life cycle, etc.
A. YES
B. NO
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.
A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
3. Conduct Six-Sigma study to analyze program and organizational effectiveness.
4. Develop and implement system to improve quality, eliminate waste, reduce time and decrease total costs for organizational program.
5. Conduct reliability assessments to re-engineer programs and projects.
6. Conduct Product Life Cycle studies.
7. Develop and implement new quality management systems using various QA principles, procedures, and methods.
8. Develop and propose technical standards to a National or official bodies (ANSI, NIST,
etc.)
9. Review individual processes and the quality system itself for effectiveness for a program or organization.
In 500 words or less, support your responses to questions 3 – 9 indicating your experience with accepted QA practices, procedures, and methods. In your response please be provide examples of how you have utilized these principles to implement or improve processes.
10. Analyzes Balanced Scorecard and Government Performance and Results Act (GPRA) metrics.
11. Validate operational procedures and processes for adequacy and compliance with regulations, etc.
12. Conduct analysis to identify problem areas, determine quality trends, discrepancies, and deviations from quality standards.
In the text box below, please indicate the various analysis you have conducted and the impact that it had on the agency/organization processes.
13. Develop presentation content to fit needs of targeted audience.
14. Deliver oral presentations in formal setting on strategic planning efforts and business proposals.
15. Deliver oral presentations in and informal setting on strategic planning efforts and business proposals.
16. Provide technical and cost-effective solutions to internal and external customers.
17. Write white papers and reports based on information obtained from analysis conducted, computed data, and research.
In 500 words or less, indicate the reports written/presented and recommendations made that resulted in a significant change within an agency or organization.
Required Documents:
In addition to your responses to the questionnaire and your resume (or OF-612), you must submit the following additional documents specific for this vacancy:
* For current or former Federal employees, including GPO employees: SF-50 and most recent performance appraisal
* For applicants qualifying on the basis of education, transcripts, official or unofficial.
All materials must be received by the closing date of this announcement to be considered.
* Content of Resume: Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or other written form you choose to describe your job-related experiences are used to verify your qualifications. Therefore, it is important that the information be specific, detailed where appropriate, and complete. The OF-612 is available electronically at . If you submit a resume, make sure it contains all the pertinent data requested in the OF-612, including your social security number. To assist you in sending in a complete resume, use our checklist at: .
* Content of Transcripts: A transcript is required if you are claiming to qualify based on your education. The information presented in the transcript must be verifiable; at the minimum the transcript should contain the name of the institution, applicant’s name, list of completed courses, semester hours, and GPA.
Contact Information:
Tyrea M. Mitchell
Phone: (202)512-1308
Email: 
Human Capital Operations
732 North Capitol Street NW
HCO Room A-638
Washington, DC 20401
What To Expect Next:
After a review of your resume, required documents and assessment questionnaire is complete, you will be notified of your application status. If further evaluation or interviews are required you will be contacted. Applicants will receive notification when a final selection has been made.
EEO Policy Statement: http://www.usajobs.gov/eeo
Reasonable Accommodation Policy Statement: http://www.usajobs.gov/raps
Veterans Information: http://www.usajobs.gov/vi
Legal and Regulatory Guidance: http://www.usajobs.gov/lrg
Control Number: 1842897
